First off, they can not have paid for any items which you want to combine. If they have paid, refund, wait about 15 minutes for it to cycle, then CTL-Refresh your summary page or selling page and they should all show as not paid.
Select "send invoice" for the LAST item the buyer won. All other unpaid auctions for that buyer should list, but only one has a check-select on the left side. Check-select ALL that you want to combime (#1), then click reset. (#2) (BTW, it may say recalculate instead of reset, depending on which ebay server provides the invoice.)
The reset/recalculate link is ONLY for adding in selected invoices in order to create a combined invoice. A common error is that, hey, I've changed the numbers, I need to see the new totals, I'll click recalculate again. The idjit form doesn't work that way, even though it should have a simple way to do that.
Make necessary changes for shipping charges, insurance, and discounts (#3) and then click the preview invoice link (#4) to see if the numbers add up correctly. If correct, click "send" or else re-edit.
Select "send invoice" for the LAST item the buyer won. All other unpaid auctions for that buyer should list, but only one has a check-select on the left side. Check-select ALL that you want to combime (#1), then click reset. (#2) (BTW, it may say recalculate instead of reset, depending on which ebay server provides the invoice.)
The reset/recalculate link is ONLY for adding in selected invoices in order to create a combined invoice. A common error is that, hey, I've changed the numbers, I need to see the new totals, I'll click recalculate again. The idjit form doesn't work that way, even though it should have a simple way to do that.
Make necessary changes for shipping charges, insurance, and discounts (#3) and then click the preview invoice link (#4) to see if the numbers add up correctly. If correct, click "send" or else re-edit.